Record Remix Terms & Conditions

The following Terms and Conditions must be agreed to prior to orders being accepted.


PAYMENTS

  • 50% deposit of the order total is required to begin production.

  • Remaining balance is due 1 business day before shipment date.

  • Credit card payments are subject to a 3% processing fee.


ARTWORK

  • Virtual proofs can be created on our website on each product detail page.

    • Print ready artwork must be formatted on our supplied templates and provided to us in high resolution. (300 DPI or higher).

    • JPEG, PDF, PSD, AI, and EPS files are accepted.

    • Set up fees apply per image for all products, unless otherwise noted.

      • Color Matching:  If color matching is required you must provide a Pantone number or CMYK equivalent.

      • We print with digital equipment and all color matching is approximate.

      • All artwork to be printed using embedded color profiles unless color match info is provided.

      • Additional processing time will be required for hard / paper proofs if required.

  • Changes to approved artwork will incur an additional set up fee.

    • A reprinting fee will be charged for changes to approved artwork.  Fee will be based on time required, item being reprinted and quantity needed.

    • PLEASE DOUBLE CHECK ALL PROOFS BEFORE APPROVING!


COPYRIGHT

  • Client represents that it has good and marketable title to the artwork, and that it owns or duly licenses all applicable trademarks and copyrights affecting any artwork, images, logos or photographs to be printed by Record Remix, and that the finished merchandise will not infringe upon any trademarks, copyrights or other intellectual property rights of any person or company.

  • Client agrees to defend and to indemnify and hold Vinylux Inc. / Record Remix harmless from all liabilities, losses and expenses, including attorney’s fees and costs arising at any time out of any claim involving trademarks, copyrights, or any other intellectual property rights or laws by the merchandise ordered.

QUOTES and LEAD TIMES

  • Price quotes prepared by Record Remix are valid for 30 days.  If a PO is not issued within 30 days of receiving a quote, the pricing is no longer guaranteed.  We will be happy to prepare a revised quote for you upon request.

  • Lead times are valid for 30 days.  If a PO is not issued within 30 days of receiving lead times are no longer guaranteed. We will provide new lead time information upon request.   


  • SPECIFICATION SAMPLES

  • Spec samples are available upon request.  Please contact us for availability, costs and lead times.

    • Note: Only selected products are available as spec samples.


PRODUCT SAMPLES

  • Sample kits are offered at no charge.

    • Kits consist of a wide range of our product line, utilizing random overrun samples.

    • A shipper account number is required (UPS or FedEx) to pay for shipping your kit, or we will invoice you for the cost of shipping the kit.  


PRODUCT OVERRUNS

  • Overrun requirements must be conveyed at the time order is placed.

    • Up to five product overruns per order will be offered at no additional charge.

    • Shipping information for overruns must be provided at the time order is placed.

      • Please let us know if overruns are to ship to a different address from the order.

  • Record Remix reserves the right to use overruns of your product as samples at trade shows and in our sample kits.  No product samples will ever be sold or marketed without prior approval.  We must be notified at time of your order if product overruns are not permitted to be used as samples.


PURCHASE ORDER REQUIREMENTS

  • All of the following info must be included on Purchase Orders:

    • PO#, Bill to, Ship to, Shipping method (include shipper account # and postal code), Product name and description, Product unit cost, set up fee(s), Order Total, Artwork file name(s) and description, In-hands date (firm), Cancel date, Payment Terms (terms must be pre-approved by Vinylux),  Accounts Payable contact information, Drop Shipment requirements, if applicable.


LEAD TIME

  • 10-15 business days are typically required to create your custom order and prepare for shipping.

    • Lead time will be confirmed prior to order acceptance.  Current supply chain and labor challenges are requiring extra production time in some cases.

    • Transit time is in addition to lead time.

    • Large orders (1,000 + units) require more lead time, please confirm with us.

    • Rush order service is available but depends upon our current production capacity.

      • Rush fees are assessed at the time of request.  


DROP SHIPMENTS

  • Up to three separate shipping locations may be specified per order.

    • Orders needing more than three shipping locations may incur additional shipping fees.


CA PROP 65

  • Products that are created with recycled vinyl records are subject to CA Prop 65 labeling requirements.

  • If any part of your order will be shipping to California, or shipped by you or your fulfillment agent in the future, the items wil be labeled with the following warning on the outside of the product package or polybag:

  • Vinylux / Record Remix will affix the warning labels to all recycled record products with a CA shipping address.

  • It is your responsibility to notify us if your order or part of your order may be shipped to CA in the future so we can affix the warning labels or supply them to you to affix when needed.

  • The following items in our line are not made with recycled vinyl records and do not require Prop 65 warning labels.

    • Mini Record Coasters, Luggage Tags, Mini Record Magnets, Double Coaster Sleeves with Mini Record Coasters, Single Record Sleeves with Mini Record Coasters, Mini Record Ornaments, 45rpm Adapters, and Slipmats.


MEDIA

  • Vinylux Inc. / Record Remix reserves the right to photograph any items we create and feature them on our social media pages, website, email campaigns, catalogs, and other marketing materials.

  • If use of your product in the above instances is forbidden, you must let us know at the time your PO is placed.